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Contact Us

Address:
The Wool Shop
3 Osborne Terrace,
Bunmahon,
Co. Waterford,
Ireland.

Phone: +353 (0)51 292962

Email: info@thewoolshop.ie

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Flat Rate Delivery

Your Delivery Address: Please use an address that’s occupied during the day, as most of our items will not fit into a standard letter box. If you use your work address make sure you have permission to do so.


A flat rate delivery fee of €2.90 applies to most of our products. This fee applies to the following destinations:  Belgium, Canada, Denmark, Estonia, Finland, France, Germany, Guernsey, Hong Kong, Iceland, Ireland, Isle of Man, Jersey, Luxembourg, New Zealand, Netherlands, Northern Ireland, Portugal, Spain, Sweden, Switzerland, UK and the USA. For deliveries outside these areas please use the quote button in the shopping cart. We dispatch by post, recorded post or courier service. Our carrier is An Post the Irish postal service. Contact info@thewoolshop.ie if you have any special requirements.

 

Your order: Orders received before 1.00pm are normally dispatched that day, provided it is a working day. In exceptional circumstances orders could take up to 2 working days to dispatch. We may ship larger orders in more than one package. Deliveries in Ireland normally take between 1 to 3 working days, deliveries to England, Scotland and Wales normally take between 3 to 7 working days, deliveries to mainland Europe and the USA  normally take between 4 to 10 working days. Please note at holiday times deliveries can take longer. International orders may take up to 28 days. thewoolshop.ie does not accept liability for omissions or damage to deliveries unless notified in writing within 7 days of receipt of delivery. 

 

Undelivered items: If our carrier cannot effect a delivery and the goods are returned to us, a refund  will be issued to the customer less a 15% restocking charge.

 

Packaging:  We vacuum most of our smaller orders and where possible we will use recycle cartons from our local supermarket and shoe shop.


Privacy Policy: We will not share your details with anybody else.

 

Payment: Your payment is made on Realex or PayPal, This means that your credit card details are never seen or retained by us. Realex and PayPal are international payment solution providers who operate to the highest security standards.


We hope you enjoy thewoolshop.ie and our extensive stock of knitting wool and knitting patterns. Our range includes knitting yarn and knitting patterns from Noro, Louisa HardingRicoSirdar, Stylecraft and TivoliFlat rate shipping applies to knitting yarn, patterns and other parts of our range. The flat rate shipping fee of €2.90 applies to Ireland, UK, USA, Canada, most of Europe and a number of other destinations. Yarn and wool is available in 3ply 4ply double knitting, aran knitting and chunky knitting. Hand knitting and crochet patterns are available in 3 ply knitting patterns 4 ply knitting patterns, double knitting patterns, aran knitting patterns and chunky knitting patterns. If you have any comment please contact info@thewoolshop.ie

www.thewoolshop.ie is a family owned online retail business operating on the south coast of Ireland in Bunmahon County Waterford. Bernadette and Niall McCann operate the site on a full time bases. We do our upmost to hold a good range of product on an easy to use website. Everything you see on the site is in stock and available for immediate shipping. Orders will normally be dispatched on the same day to almost anywhere in the world using An Post. Your payment is made with Realex or PayPal. Credit card details are secure and never seen or retained by us. 

www.thewoolshop.ie is secure.      Your details will never be shared with anybody.

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Our Online Wool Shop Offering Flat Rate Shipping to Ireland, UK, USA and most of Europe.
Website By: Déise Design